Customer Service

First and foremost, we pride ourselves on “good 'ol customer service”! You can't do anything well without putting your whole heart and soul into it, this we know for sure. This is what sets us apart from the others!

  • We still believe in 1 on 1 customer service and working with our customers to get them exactly what
    they want.
  • We listen to our customers. Read our testimonials »
  • We are ALWAYS here to help! There is no “paid call center” you dont have to go thru a frustrating automated system to speak to a human… Just call us! We will answer or call you right back! Always!
  • We offer FREE local site visits and are available to visit via SKYPE or facetime for our customers not so local.
  • FREE Custom Coop quotes/proposals.
  • We are always available via phone, text or Email… no automation… only real Carolina Coops employees to talk to!
  • We offer virtual “Shop Visits” to see our product and how we operate. Or check in on your project!
  • We stand behind each and every coop we build.
  • Email anytime at service@carolinacoops.com
  • Call or text anytime 919.794.3989

Read our testimonials

*We have designed and created a very secure, aesthetically pleasing, high function with little to no maintenance, weather proof, self contained, easy to access chicken coop!!
“Functional Farming”at its best!*

  • We LOVE animals! They are part of our family in every aspect of life. We also LOVE building! Bringing the two together has made a “Dream Job” for us at Carolina Coops!
  • We have been consistently designing and building custom coops for more than 7 years. Building more coops, designing more elaborate coops, growing our shop and employee base each year.
  • Our coops are proudly manufactured in the USA!! We thrive on employing local families and supporting domestic manufacturing of all of the materials we use.
  • Our signature “Deep Litter Bed” in the hen house excuses you from cleaning your hen house except for 1X per year, if that!
  • Our Runs are completely covered, keeping your hens dry and happy and cutting down on food waste.
  • Ventilation- We offer TONS of ventilation in our coops! This is very important to the health of your hens!
  • We use only premium quality and commercial and residential grade materials.
  • We have created a very secure, aesthetically pleasing, high functioning, weather proof, self sufficient, easy to access chicken coop that will last and provide great pleasure in raising your backyard flock for many years!
  • Our KIT coops are great if you’re handy and have the “common tools” but dont have the time or advanced tools to take on a project like this from scratch. We have taken out all of the guess work, design and “large tool” work out of building your coop for you. All you need is a few common hand tools and some elbow grease!
  • We at CAROLINA COOPS suggest having as much space as possible for your flock, though you can keep a
    very happy flock in a small space easily, if you are set up properly! We are always here to help you get set up for a successful flock. From resources, livestock, the coop, accessories, yard surveys, in person or via Facetime or Skype to gardening with your chickens. We can help!
  • Most of our clients are new to chicken keeping, we enjoy getting folks started on the right path to raising chickens easily, successfully and enjoyably.
  • We accept many forms of payment and offer payment plans

We're glad that you took time to visit our site, and invite you to contact Carolina Coops for detailed information or answers to your questions. Give us a call at 919-794-3989 or reach out through our secure contact page and we'll be delighted to help!